We want you to be happy with your purchase from Williams Architectural!

Return Policy

You may return most new, unopened items within 10 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (e.g., incorrect item shipped).

Items must be returned in their original packaging and in the same condition as they were received.

Non-Returnable Items

Some items are not eligible for return, such as:

• Custom-made or special order items
• Used or damaged items

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your refund is approved, we will process it within 10 business days.

Return Process

To initiate a return, please contact us at info@hardwarefittings.co.au or by phone at +61-0291607795. We will provide you with a return shipping label and instructions on how to return your item.

Please note:

• You are responsible for the cost of return shipping unless the return is a result of our error.
• We recommend that you insure your return shipment.
• We are not responsible for lost or damaged return shipments.